Stayntouch

Stayntouch, founded in 2012 and headquartered in Bethesda, Maryland, builds a fully mobile, guest-centric cloud-native property management system for hotels and hotel groups. Its Stayntouch Cloud PMS covers multi-property management, reservations, front desk operations, revenue management, housekeeping and financial accounting. The company was acquired by MCR in 2020 and operates globally, with data centers in the United States and the European Union.

For sales, marketing and distribution teams, the product portfolio extends beyond the core PMS. A Booking Engine and Channel Manager handle online booking and distribution; Guest Messaging supports real-time communication with guests; Guest Kiosk provides self-service check-in; and Digital Registration Cards allow contactless registration. Stayntouch Pay supplies secure payments for hotels. The stated aim is personalisation across the guest journey from check-in to check-out.

Integration is central to the platform's design. The Stayntouch Integration Hub exposes open APIs and lists over 1,200 best-in-class integrations, allowing hotels to connect the system to tools they already use. This adaptable approach is matched by a mobile one: the software is intended to let staff work away from the front desk rather than behind it.

Stayntouch serves independent hotels, hotel groups and hotel management companies. Its technical work spans cloud-native platform development, mobile applications, payments technology and API/integration infrastructure, alongside multi-property management systems.