UMAI

Founded in 2016, UMAI develops an analytics-based restaurant operating system aimed at transforming hospitality operations. The platform focuses on enabling data-driven decision-making in areas such as marketing, customer relationships, and guest engagement.

Its core offerings include Smart CRM for managing customer data, Automated Marketing for campaign execution, Table Management for reservation systems, and Guest Engagement Tools to improve guest interactions. UMAI serves hundreds of venues across multiple countries, with a geographic presence in Kuala Lumpur.